Shipping and Delivery Policy

At gonaturs.com, we are committed to ensuring a smooth and timely delivery process for all your orders. Please read the following shipping and delivery policy carefully to understand how we handle the shipment of your products.

1. Order Processing Time
– Orders are typically processed and shipped within 24 hours of order confirmation, excluding weekends and holidays. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods
– We offer various shipping methods to accommodate your needs, including standard shipping, expedited shipping, and overnight shipping. The availability of these options may vary depending on your location and the item(s) purchased.

3. Shipping Rates
– Shipping rates are calculated based on the weight of the package, the shipping method selected, and the destination address. You can view the shipping costs for your order during the checkout process before making your payment.

4. Delivery Time
– The estimated delivery time for your order depends on the shipping method selected and your location. Standard shipping typically takes 3-4 business days, while expedited shipping may arrive within 5-6 business days. Please note that delivery times may vary due to unforeseen circumstances such as weather conditions or carrier delays.

5. Order Tracking
– Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment and estimate its arrival time.

6. International Shipping
– We currently offer shipping to select international destinations. Please note that international orders may be subject to customs clearance procedures, which can cause delays beyond our control. Additionally, customers are responsible for any customs duties, taxes, or fees associated with their international shipments.

7. Incomplete or Incorrect Addresses
– It is the responsibility of the customer to provide accurate and complete shipping information at the time of checkout. We are not liable for any delays or non-deliveries resulting from incorrect or incomplete addresses provided by the customer. In such cases, additional shipping charges may apply for re-routing or re-delivery.

8. Shipping Holidays
– Please be aware that our shipping and delivery operations are suspended on certain holidays observed by our shipping carriers. Orders placed on these holidays will be processed on the next business day.

9. Shipping Restrictions
– Some items may be subject to shipping restrictions due to size, weight, or regulatory requirements. We reserve the right to refuse shipping certain products to certain locations based on these restrictions.

10. Contact Us
– If you have any questions or concerns regarding our shipping and delivery policy, please feel free to contact our customer service team. We are here to assist you and ensure that your shopping experience with us is enjoyable and hassle-free.

By placing an order with howzom.com, you agree to abide by the terms and conditions outlined in this shipping and delivery policy. We appreciate your understanding and cooperation. Thank you for choosing us for your shopping needs!